Mr Herbst / Newport

With the exception of the fitting for the rear end of the bath, and the new taps for the hand basin, the bathroom fittings have been installed, and I write to express my appreciation at the professional manner in which this transaction has been undertaken.
I am also grateful that young Mark Simons attended so quickly to the problem that caused a leak into the kitchen. These things happen and I know that, if the wallpaper, which was hung this week, is permanently damaged, I can refer to the account to you. I was also impressed at the tidy way Mark worked, and cleaned up before leaving. After the way things have gone up to now, I will have no hesitation in recommending your company